Privacy Policy

Version 0.1 – Last updated: 1 April 2025

At LUJIV, we understand the importance of your privacy. We see it as our responsibility to protect the personal information you share with us. This policy explains what data we collect, why we collect it, and how we use it to improve your experience on our website.

By using our website, you agree to this privacy policy. Please note that this policy applies only to services provided by LUJIV and not to any third-party websites or platforms we may link to.

What information do we collect and why?

Using our services
When you sign up for any of our services, we may ask for personal details to help us fulfil your request. These details are stored securely, either on LUJIV’s own servers or with a trusted third-party provider. We do not combine this data with any other personal information we may have.

Communication
If you contact us via email or other channels, we may store those messages to better respond to your enquiries. Occasionally, we may ask for personal information relevant to your request so we can assist you properly. This data is also stored securely and not combined with other information.

Cookies
We use cookies to better understand how visitors interact with our website, so we can improve our services. Cookies are small text files stored on your device. They help us analyse website traffic and user behaviour. Information generated by cookies may be transmitted to our own secure servers or to those of our analytics partners.

You can choose to disable cookies in your browser settings, although doing so may affect how the website functions.

Purpose
We only collect and use personal information for the purposes described in this privacy policy, unless you have given your explicit consent for something else.

Third Parties
We do not share your personal data with third parties, except when necessary for the operation of our webstore (e.g., payment processors, email platforms). These third parties are only given access to the information required for their services and are not permitted to use it for other purposes. Internally, only authorised staff may access your data and are bound by confidentiality agreements.

Changes to this policy
We may update this privacy policy from time to time to reflect changes in our services or website. We recommend checking this page regularly to stay informed.

Your data rights
You have the right to access, update, or request the deletion of your personal data at any time.

Newsletter updates
Every marketing email we send includes a link at the bottom where you can update your preferences or unsubscribe.

Changing or removing your details
If you’d like to update your information or be removed from our records, feel free to contact us via the details below.

Disabling cookies
Most browsers are set to accept cookies by default, but you can change your settings to refuse all cookies or to alert you when a cookie is being sent. Note that some parts of the website may not function correctly if cookies are disabled.

Questions or feedback?
We regularly review our compliance with this privacy policy. If you have any questions or concerns, please get in touch.

Company information

  • Business name: TR eCommerce
  • Trading as: LUJIV
  • Address: Landluststraat 45, 4337KB Middelburg, The Netherlands
  • Email: support@lujiv-sydney.com
  • Company Registration Number: 92756298
  • VAT Number: NL004974593B56